Question 1

What type of properties do you manage?

Accepted Answer

We manage 4 to 8 bed HMO’s providing it has an up to date HMO License, this property can be ready to let out; furnished or unfurnished, and can even need a light refurb.

Question 2

How quickly can you take management of my property?

Accepted Answer

We will arrange a viewing and aim to place a fair offer within 24 hours. The price we agree to will be paid monthly for the duration of the contract, regardless of what happens to the market conditions, if the property is vacant. We could be signing a contract within 72 hours.

Question 3

Does my property have to be furnished?

Accepted Answer

We take on fully furnished, part furnished and unfurnished properties. You may have previously rented to students, the furniture within the property may not be suitable to working professionals who require a higher quality of living, if that is the case we may ask you to remove the furniture. This would be reflected in the offer.

Question 4

How will you be paying me?

Accepted Answer

We will set up a standing order for the agreed monthly rental price to your bank account, this will be paid on the same day every month for the duration of the contract.

Question 5

What are your fees?

Accepted Answer

We operate differently to high street agents, we do not charge tenant finding fees, neither do we charge maintenance fees. We solely make profit from the difference between what the customer pays us, and the monthly payment we pay you.

Question 6

I have a portfolio of houses, would you be willing to manage more?

Accepted Answer

Yes considering they meet the criteria.

Question 7

Will my property suffer wear and tear?

Accepted Answer

Most landlords are put off by this alone, this is not true with us. At the end of the contract we will return your property to you in the same if not better condition.

Question 8

How can I be sure my property won't get damaged?

Accepted Answer

We provide rooms to working professionals, and we inspect the property every 2 weeks to ensure the property is being cared for.

Question 9

Who will pay for repairs?

Accepted Answer

The landlord is responsible for ongoing repairs, maintenance and safety checks, but the letting agency will manage it all for you. We can provide quotes for larger maintenance works from contractors but we are happy for you to use your own contacts for repairs if you wish to do so.

Question 10

Who deals with the tenants?

Accepted Answer

We do, the only person you have contact with is me. We manage all of our customers, phone calls, emails, viewings, and meetings.

Question 11

How do you resolve damages if your customer damages something in my house?

Accepted Answer

As we are responsible for tenants we cover the cost and charge the tenant for damages. You would only be responsible for landlord duties, maintenance, gas safety checks, ensuring the boiler system works etc. Although letting agencies usually manage these checks. Roles and responsibilities will be clearly stated within our contract.

Question 12

What if one of your customers doesn't pay the rent on time, or doesn't pay at all?

Accepted Answer

This is our problem and not yours, you still receive your agreed monthly payment each month regardless of whether a tenant pays or not.

Question 13

What happens once I've signed the contract?

Accepted Answer

The property will be solely managed by us, this allows you to have complete passive income. You can still inspect the property if you wish to do so, but if not then you don’t have to see or visit the property again until the contract ends.

FAQ's